Quality Policy

COMMITMENT TO THE QUALITY OF OUR SERVICES

ISO 9001 certification

Madrid, February, 2023, version 1.1

The primary goal of NL42 is to ensure, maintain and improve the quality of our processes according to the ISO9001 requirements.
This will be achieved through:

- Consideration of context of the organization and aligning the Quality Management System with the strategic direction of NL42.
- Satisfying customer and applicable statutory together with regulatory requirements.
- Management of the organization, along with employee-established quality objectives and defined responsibilities for their fulfilment.
- Establishing, applying, maintaining and continuously improving of the effectiveness of our Quality Management System according to the ISO 9001:2015 requirements.
- Continuous improvement of customers’ satisfaction.
- Commitment to increase quality of our services in order to exceed customers’ expectations.
- Continuously upgrading of the QMS in all stages of the consultancy related processes and congress related activities.

AGQ Labs

We are confident in going through this journey with the support of NL42 consulting. The ultimate goal is to reach paperless processes and benefit from the advantages that this brings in terms of performance, productivity, quality and compliance.

Antonio Belmonte ,
Corporate Director of Production and Quality at AGQ Labs

Anaconda BioMed

NL42 is a serious and professional company that is guiding us and helping us in our goal of being an efficient and paperless company.

Dr. Ofir Arad, PhD ,
Co-founder & CEO at Anaconda BioMed

Kern Pharma

By working with NL42, we have received the best consulting services for helping us in improving the laboratory processes. NL42 has worked very closely with our project team, in a very professional manner and providing great knowledge of the market, the available solutions and main providers.

Albert Almajano ,
Chief Information Officer at Indukern Group

Pharmanoid

It´s a real pleasure working with NL42. Isabel and Roberto are friendly and close as they get involved in the projects and become partners owning our business goals. They have a deep knowledge of the industry needs and clear ideas how to run projects more efficiently. They are trustable advisors with extensive experience, capable to adapt easily to different situations.

Gaston Ariel Estruch ,
Operations Manager en Gentec Pharmaceutical Group

Almirall

NL42 has been instrumental in developing our Paperless strategy for the QC laboratory and accompanies our team during the selection process for our future chromatography system. We have very much appreciated the close interaction and the availability during the execution of the different projects.

Roberto B. Rodríguez ,
IT Business Partner Industrial at Almirall